QUALITY MANUAL - pimavalve.com

QUALITY MANUAL Conforming to ISO 9001:2015 PIMA VALVE, INC. UNCONTROLLED QUALITY MANUAL Rev.: G Effective Date: November 4, 2016 Page 2 of 24 TABLE OF CONTENTS PAGE INTRODUCTION 5 - SCOPE 8 - NORMATIVE REFERENCES 8 - TERMS AND DEFINITIONS 8 - CONTEXT OF PIMA VALVE 8 - Understanding the organization and its context 8 - Understanding the needs and expectations of interested parties 8 - Determining the scope of the QUALITY management system 8 - QUALITY Management System and its Processes 8 - LEADERSHIP 9 - Leadership and commitment 9 - General 9 - Customer Focus 10 - Policy 10 - Establishing the QUALITY policy 10 - Communicating the QUALITY policy 11 - Organizational roles, responsibilities and authorities 11 - PLANNING 12 - Actions to address risks and opportunities 12 - QUALITY Objectives and plans to achieve them 12 - Planning of changes 12 - SUPPORT 12 - Resources 12 - General 12 - People 13 - Infrastructure 13 - Environment for the operation of processes 13 - Monitoring and measuring resources 13 - General 13 PIMA VALVE, INC.

PIMA VALVE, INC. UNCONTROLLED – QUALITY MANUAL Rev.: G Effective Date: November 4, 2016 Page 5 of 24 0.1 COMPANY DESCRIPTION Our Origin Founded in 1967 and located 18 miles southeast of Phoenix, Arizona on the Gila River Indian Reservation, PIMA

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