Transcription of Quality Procedure - ISO 9001 Help
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Quality Procedure - ISO 9001 Help
Quality Procedure Non- conformity & Corrective Action Quality Procedure Non- conformity & Corrective Action Document Ref. Page 2 of 11 Table of Contents 1 NON- conformity & CORRECTIVE ACTION .. 3 INTRODUCTION & PURPOSE .. 3 Process Activity Map .. 3 References .. 3 Terms & Definitions .. 4 APPLICATION & SCOPE .. 4 RESPONSIBILITIES .. 4 NON- conformity PROCESS .. 4 Discovering a Non- conformity .. 4 Reworked .. 5 Scrapped .. 5 Returned to Supplier .. 5 Customer Owned Materials .. 5 Non-conforming Services .. 6 Accepted By Concession .. 6 CORRECTIVE ACTION PROCESS .. 7 Customer Returns .. 7 Supplier Returns .. 8 In-Process & QMS 8 Corrective Action Impact .. 8 Corrective Action Review .. 8 Implementing Containment Action .. 8 Determining the Causes .. 9 Evaluating the Need for Action .. 9 Implementing Action.
www.iso9001help.co.uk Quality Procedure Non-conformity & Corrective Action Document Ref. Page 4 of 11 1.1.3 Terms & Definitions Term ISO 9000:2015 Definition
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