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RECORDS MANAGEMENT AND THE accountability OF GOVERNANCE A thesis submitted to the University of Glasgow for the degree of Doctor of Philosophy in the Faculty of Arts APRIL 2009 AZMAN MAT ISA HUMANITIES ADVANCED TECHNOLOGY AND INFORMATION INSTITUTE AZMAN MAT ISA 30 APRIL 2009 iiERRATUM iiiABSTRACT Governance is the process by which power and authority are exercised in a society by which government, the private sector, and citizens groups articulate their interests, mediate their differences, and exercise their legal rights and obligations.
RECORDS MANAGEMENT AND THE ACCOUNTABILITY OF GOVERNANCE A thesis submitted to the University of Glasgow for the degree of Doctor of Philosophy
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