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Reference Checking Guide - OPM.gov

Reference Checking Table of Contents FREQUENTLY ASKED QUESTIONS ABOUT Reference WHO CONDUCTS THE Reference CHECKS? ..2 HOW MANY REFERENCES SHOULD BE CONTACTED?..2 WHO SHOULD SERVE AS A Reference ?..2 SHOULD I OBTAIN A CANDIDATE'S CONSENT TO CHECK THEIR REFERENCES? ..2 WHAT IF THE CANDIDATE ASKED NOT TO CONTACT THEIR CURRENT SUPERVISOR? ..2 DEVELOPING QUESTIONS FOR WHAT SHOULD I CONSIDER WHEN PLANNING MY QUESTIONS? ..3 CALLING HOW SHALL I CONTACT REFERENCES?..3 WHAT IF THE Reference REFUSES TO PROVIDE ANY INFORMATION?

Introduction Reference checking is a vital part of a successful hiring strategy1 and is primarily used to: • Verify information provided by the candidate • Better predict the candidate’s on-the-job success

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