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Reflective Listening

1 1994 Neil Katz & Kevin McNulty Reflective Listening Introduction Listening is following the thoughts and feelings of another and understanding what the other is saying from his or her perspective. Reflective Listening is a special type of Listening that involves paying respectful attention to the content and feeling expressed in another persons communication. Reflective Listening is hearing and understanding, and then letting the other know that he or she is being heard and understood. It requires responding actively to another while keeping your attention focused completely on the speaker .

The speaker may pause and you, the listener, can attend without having to say anything. Giving the speaker time to experience and explore the feelings that churn up from within often enables him or her to explore their feelings at a deeper level. …

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