Transcription of Remote Access to the Trinity Connect Portal - SPHP
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Remote Access to the Trinity Connect Portal Instructions for Non- Trinity Owned, Non-SFHAD Computers Overview Login This document shows how to remotely Access the Trinity Health TogetherCare applications via the Trinity Connect Portal . IMPORTANT: These instructions are specifically for computers that are not managed by Trinity Health, users do not log in to the Trinity Health domain. If you do log in to the Trinity Health domain with your computer or laptop, stop and follow instructions for Trinity Health devices at These instructions were written specifically for Internet Explorer 11. NOTE: There have been issues with microsoft Edge and therefore, MS Edge is not recommended. In addition to Internet Explorer, you may also use Google Chrome or Firefox. Attention Mac users! Please see the job aid, Remote Access to the Trinity Connect Portal for Mac Users, found in the TogetherCare Tip Sheet Library for Remote Access instructions using a Mac computer.
If you set up MFA with phone call option: Answer the (855) phone call; listen to the message and when prompted, press the # key to approve . If you set up MFA with the mobile application option: Open the (Microsoft Authenticator) mobile app. Tap . Approve. 10. Successful log on loads the Trinity Health (portal) homepage in the web browser.
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