Transcription of RESEARCH REPORT 169 - Health and Safety Executive
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RESEARCH REPORT 169 - Health and Safety Executive
HSE. Health & Safety Executive Psychosocial risk factors in call centres: An evaluation of work design and well-being Prepared by theUniversity of Sheffield, Health and Safety Laboratory and UMIST. for the Health and Safety Executive 2003. RESEARCH REPORT 169. HSE. Health & Safety Executive Psychosocial risk factors in call centres: An evaluation of work design and well-being Christine A. Sprigg, BSc, MSc, , AFBPsS. University of Sheffield Firth Court Western Bank Sheffield South Yorkshire S10 2TN. Phoebe R. Smith, BSc, Health and Safety Laboratory Broad Lane Sheffield S3 7HQ. Paul. R. Jackson, BA, MSc, PhD, , FBPsS. UMIST. Sackville St Manchester Lancashire M60 1QD. This RESEARCH REPORT (RR) is the third product from the Health and Safety Laboratory (HSL) Call Centre studies.
HSE Health & Safety Executive Psychosocial risk factors in call centres: An evaluation of work design and well-being Christine A. Sprigg, BSc, MSc, C.Psychol, AFBPsS.
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