RingCentral Phone Desktop App™

RingCentral PhoneDesktop App User GuideRingCentral Phone Desktop App | Table of Contents | 113 Welcome4 What s New4 International SMS4 New Global Office Countries4 System Stability and Performance4 Delete Specific Call Log Records4 Kerberos Support on Windows5 Supported Languages5 Fax Templates6 Product Tour7 Product Tour (continued)8 Product Tour (continued)9 Download and Install the App9 System Requirements9PC9 Mac10 Log in to RingCentral Phone11 Set Your Default Number12 RingCentral Global Office Support13 Favorites14 Contacts: Add or Update Your Contacts List14 View Your Contacts14 Updating Your Contacts List15 Favorites: Create a List of Favorite Contacts15 View Your Favorites List15 Make a Contact a Favorite15 Google Contacts Integration15 Remove a Favorite Contact16 View Presence Status of a Favorite Contact17 Adding a Photo Avatar to any Contact17 Add an Avatar18 Updating Your Personal Contacts List18 Add a Contact18 Edit a Contact18 Delete a Contact19 Make a Call19 Caller ID20HD Voice and Secure Call Indicators20 VoIP Unavailable21 Call Management22 Answer a Call22 Pick up the call23 Respond with a Courtesy Message23To respond with a

• Older Cisco and some Polycom (VVX101/VVX201) models may not display non-ASCII characters properly on devices. • Characters might display improperly when using intercom and page. Note: Japanese and Brazilian Portuguese have not been integrated into Q365, SFDC, Zendesk, MS Dynamics, Global c2D, or Microsoft Outlook.

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