Transcription of Role & Responsibility Charting (RACI)
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Role & Responsibility Charting (RACI)
Role & ResponsibilityCharting (RACI)By Michael L Smith and James ErwinSee RACI Template Sandra DiaferioRole & Responsibility ChartingPage 2 of 14 OVERVIEWD efinitionResponsibility Charting is a technique for identifying functional areas where thereare process ambiguities, bringing the differences out in the open and resolvingthem through a cross-functional collaborative Charting enables managers from the same or differentorganizational levels or programs to actively participate in a focused andsystematic discussion about process related descriptions of the actions that mustbe accomplished in order to deliver a successful end product or DefinitionsResponsibility Charting is a way of systematically clarifying relationshipspertaining to:1. Communication or actions required to deliver an acceptable product ror service2. Functional roles or departmental positions (no personal names).3. Participation expectations assigned to roles by decisions or ActionsRole & Responsibility ChartingPage 3 of 14 THE Responsibility Charting THEORYM anagers and supervisors are not accountable for everything in theirorganization.
Role & Responsibility Charting Page 2 of 14 OVERVIEW Definition Responsibility Charting is a technique for identifying functional areas where there
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