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Root Cause Analysis (RCA) Process Steps. - Veterans Affairs

VA National Center for Patient Safety RCA Step-By-Step Guide Page 1 root Cause Analysis (RCA) Process Steps. Getting Started: What happened? Why did it happen? What action can we take to prevent it from happening again? How will we know if the action we took made a difference? Step 1 charter/appoint RCA team. Step 2 Just in time training. Go to Analysis . Analysis : Step 1 Initial sequence of events. Step 2 identify information gaps (use triage questions). Step 3 Specify needed information (timeline and person responsible). Step 4 conduct fact-finding investigation (interviews, chart, literature reviews).

Root causes/contributing factors guide everything else that follows in the action plan. • To help adhere to these characteristics, the following five rules need to be considered when developing root cause statements: 1. Root cause statements need to include the cause and effect. 2.

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