Transcription of Root Cause Analysis Tools and Techniques
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Root Cause Analysis Tools and Techniques
T V S D T V S D CAPA Essentials Root Cause Analysis Tools and TechniquesPresented by Edna R. Falkenberg21/10/2014 Slide 1T V S DT V S D T V S D in numbers: Growing from strength to strength21/10/2014 Slide 21 One-stop technical solution provider800locations worldwide employees worldwide 20,200million Euro in sales revenue 20131,900150years of experienceT V S DGlobal expertise. Local experience. Global Headquarters: Munich, GermanyINTERNATIONALEuro 750 mio9,800 staffGERMANYEuro 1,190 mio10,400 staffLegend: Countries with T V S D officesRegional headquartersNote: Figures have been rounded off. 14-05-12 Slide 3T V S DT V S D America Inc. T V S D America Inc., founded in 1987, is the North American subsidiary of T V S D AG. T V S D America Inc. provides complete services through its divisions: Product Service Management Service Industry Service Chemical, Oil and Gas Global Risk ConsultantsT V S DDefining the root Cause is at the heart of problem solving. This is often the most difficult and challenging phase.
There are four basic rules in brainstorming. 1.Focus on quantity: The theory is that the greater the number of ideas generated, the greater the chance of producing a radical and effective solution. 2.Withhold criticism: By suspending judgment, participants will …
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