Transcription of Root Cause Analysis Tools and Techniques - Quality Digest
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Root Cause Analysis Tools and Techniques - Quality Digest
T V S D T V S D CAPA Essentials Root Cause Analysis Tools and TechniquesPresented by Edna R. Falkenberg21/10/2014 Slide 1T V S DT V S D T V S D in numbers: Growing from strength to strength21/10/2014 Slide 21 One-stop technical solution provider800locations worldwide employees worldwide 20,200million Euro in sales revenue 20131,900150years of experienceT V S DGlobal expertise. Local experience. Global Headquarters: Munich, GermanyINTERNATIONALEuro 750 mio9,800 staffGERMANYEuro 1,190 mio10,400 staffLegend: Countries with T V S D officesRegional headquartersNote: Figures have been rounded off.
1.Mark the major bones with each of the process steps within the process flow. 2.List the potential causes that could occur at each step to produce the effect. 3.Label these on the small bones • Mark the major bones with broad categories such as the classic 5M’s – methods, machines, materials, manpower, and mother-nature.
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