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S A RACTICAL UIDE - OPM.gov

September 2008 St r u c t u r e d In t e r v I e w S: A Pr A c t i c A l Gu i d e structured INTERVIEWS: A PRACTICAL GUIDE Office of Personnel Management Theodore Roosevelt Building 1900 E Street, NW Washington, DC 20415-0001 September 2008 TABLE OF CONTENTS 3 3 structured vs. Unstructured 3 The Purpose of this 4 Section I: Developing a structured 5 1. Conduct a Job 5 2. Determine the Competencies to Be Assessed by the 5 3. Choose the interview Format and Develop 6 Behavioral interview Format and 6 Writing Behavioral interview 7 Situational interview Format and 7 Writing Situational interview 7 4. Developing Rating Scales to Evaluate 8 Rating Scale and Behavioral Examples for a Behavioral 8 Rating Scale and Behavioral Responses for a Situational 11 5. Create interview 12 6. Pilot Test the interview Questions and Evaluate the interview 14 7. Create the Interviewer s 14 8.

There are 8 key steps in developing a structured interview.. Appendix B. provides a checklist based on these steps. 1. Conduct a Job Analysis . 2. Determine the Competencies to be Assessed by the Interview

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