Transcription of S A RACTICAL UIDE - OPM.gov
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September 2008 St r u c t u r e d In t e r v I e w S: A Pr A c t i c A l Gu i d e STRUCTURED INTERVIEWS: A PRACTICAL GUIDE Office of Personnel Management Theodore Roosevelt Building 1900 E Street, NW Washington, DC 20415-0001 September 2008 TABLE OF CONTENTS 3 3 Structured vs. Unstructured 3 The Purpose of this 4 Section I: Developing a Structured 5 1. Conduct a Job 5 2. Determine the Competencies to Be Assessed by the 5 3. Choose the Interview Format and Develop 6 Behavioral Interview Format and 6 Writing Behavioral Interview 7 Situational Interview Format and 7 Writing Situational Interview 7 4. Developing Rating Scales to Evaluate 8 Rating Scale and Behavioral Examples for a Behavioral 8 Rating Scale and Behavioral Responses for a Situational 11 5.
information and tools for conducting a job analysis. 2. Determine the Competencies to be Assessed by the Interview After identifying the critical competencies, determine which will be assessed in the selection process and how each competency will be measured (e.g., using a written test or interview). OPM’s interactive
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