Transcription of S A RACTICAL UIDE - OPM.gov
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S A RACTICAL UIDE - OPM.gov
September 2008 St r u c t u r e d In t e r v I e w S: A Pr A c t i c A l Gu i d e STRUCTURED INTERVIEWS: A PRACTICAL GUIDE Office of Personnel Management Theodore Roosevelt Building 1900 E Street, NW Washington, DC 20415-0001 September 2008 TABLE OF CONTENTS 3 3 Structured vs. Unstructured 3 The Purpose of this 4 Section I: Developing a Structured 5 1. Conduct a Job 5 2. Determine the Competencies to Be Assessed by the 5 3. Choose the Interview Format and Develop 6 Behavioral Interview Format and 6 Writing Behavioral Interview 7 Situational Interview Format and 7 Writing Situational Interview 7 4. Developing Rating Scales to Evaluate 8 Rating Scale and Behavioral Examples for a Behavioral 8 Rating Scale and Behavioral Responses for a Situational 11 5. Create Interview 12 6. Pilot Test the Interview Questions and Evaluate the Interview 14 7. Create the Interviewer s 14 8.
The interview is popular because it is more personal than traditional selection assessments (e.g., written tests) and because it can be used to evaluate job characteristics not easily measured with other procedures (e.g., Oral Communication and Interpersonal Skills).
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