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Safe communication at shift handover - setting …
The Keil Centre Ltd 19991 safe communication AT shift handover : setting ANDIMPLEMENTING STANDARDSR onald Lardner, Chartered Occupational Psychologist, The Keil Centre, 5 South Lauder Road,Edinburgh, EH9 2LJ, UK. Tel (00 44) 131 667 8059, Fax (00 44) 131 667 7946, paper describes the planning and implementation of a site-wideinitiative to improve shift handover communication methods andpractice in a UK oil refinery. A model of effective shift handovercommunication was derived from the psychology of effectivecommunication, shift handover communication research in UK andFrench safety-critical process industries, analysis of industrialaccidents and best industry practice.
The Keil Centre Ltd 1999 1 SAFE COMMUNICATION AT SHIFT HANDOVER: SETTING AND IMPLEMENTING STANDARDS Ronald Lardner, Chartered Occupational Psychologist, The Keil Centre, 5 South Lauder Road,
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AT SHIFT HANDOVER, Shift handover, Improving shift handover and maximising, Handover, NURSING HANDOVER FOR ADULT PATIENTS GUIDELINES, Shift, Safety critical communication, Employees’ Handbook, Copyright Jim Thomson 2013 Safety In Engineering, Patient Safety Solutions | volume 1, solution 3, Patient Safety Solutions