Transcription of Salesforce case studies - PwC
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Salesforce case studies - PwC
PwC Salesforce case studies PwC. End to end process digitisation for call Location: centres, stores, partner Melbourne, VIC. organisations and sales teams Industry: Telecommunications Telecommunications Company B2B & B2C Salesforce Implementation What's the problem? What we did How did it do? The client sought to digitalise PwC created a transformational roadmap to The solution delivered an improved their end to end processes across maximise their Salesforce investment, ensure uptake of Salesforce , resulting in better both their B2B and B3C security, and meet organisational compliance data quality and improved business businesses Strong business engagement by the architecture team insights Our client has chosen Salesforce as with the business to ensure that the solution removed Improved communications between sales.
Builder and web-to-lead • Contract generation, via S-Docs • Integration to Facebook lead forms, via Lead Capture for Salesforce Location: Sydney, NSW Industry: Health services Migration existing Sales Cloud to a Not-for-profit instance, and replacement of Campaign Monitor with Marketing Cloud
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