Transcription of SECTION III PROCESS MANAGEMENT - SAMPLE QUESTIONS
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SECTION III PROCESS MANAGEMENT - SAMPLE QUESTIONS
SECTION III. PROCESS MANAGEMENT - SAMPLE QUESTIONS . The term "metrics" most frequently refers to: a. A unit of measurement b. The metric system c. Net present value d. An evaluation method Solution: This is a definition question . Answers a and b refer to a traditional form of measurement such as the metric system and are incorrect. Answer c is a project financial consideration. The modern definition of "metrics" implies a form of measurement or evaluation (answer d). Answer d is correct. Reference: CSSBB Primer, SECTION III - 16/18. The best reason for instituting a quality cost system is: a. To satisfy ISO 9001 requirements b. To achieve a proper balance of prevention, appraisal, and failure costs c. To identify opportunities for improvement d. To benchmark major competitors Solution: Although elements of answers a, b, and d may be true, the best reason for a quality cost system (of those choices presented) is to help identify potential improvement areas.
SECTION III PROCESS MANAGEMENT - SAMPLE QUESTIONS 3.14. The term "metrics" most frequently refers to: a. A unit of measurement b. The metric system
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