Security Matters

Congratulations to the GTAA! By Jim Catney, Vice-President, Aviation and Transportation wishes to congratulate one of our key customers the Greater Toronto Airports Authority (GTAA) for receiving the Airports Council International s Airport Service Quality (ASQ) recognition award for Customer Service Excellence and the title of Best Large Airport in North America. The Airports Council International Airport Service Quality Award is the highest possible distinction in the industry and we are delighted that Toronto Pearson has been recognized for this significant achievement and prestigious award, which is possibly the highest accolade an airport operator can receive. This award recognizes Toronto Pearson International Airport for their courteous and helpful staff and improvements to airport ambiance. This is a great step for the GTAA in achieving their vision of becoming the the best airport in the world and their mission statement of Passengers are our Passion.

Security Matters™ HQ News Summer 2018 Edition Page 3 A.S.P. Welcomes Angus Wilson, Director of Aviation Services Angus has substantial experience of developing and

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