Transcription of SENSEMAKING - SAGE Publications Inc
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SENSEMAKING - SAGE Publications Inc
3 This chapter introduces SENSEMAKING as a key leadership capability for the complex and dynamic world we live in today. SENSEMAKING , a term introduced by Karl Weick, refers to how we structure the unknown so as to be able to act in it. SENSEMAKING involves coming up with a plausible understanding a map of a shifting world; testing this map with others through data collection, action, and conversation; and then refining, or abandoning, the map depending on how credible it is. SENSEMAKING enables leaders to have a better grasp of what is going on in their environments, thus facilitating other leadership activities such as visioning, relating, and inventing. This chapter outlines ten steps to effective SENSEMAKING , grouped under enabling leaders to explore the wider system, create a map of that system, and act in the system to learn from it. It illustrates how rigidity, leader dependence, and erratic behavior get in the way of effective SENSEMAKING , and how one might teach SENSEMAKING as a core leadership capability.
exchanges” (Chia, 2000, p. 513). As such, sensemaking is about making the intrac-table actionable. But action is not a sepa-rate and later step in sensemaking. Rather, acting is one more way of understanding
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