Transcription of Server Training Manual - Jonathan's Ogunquit
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Server Training Manual Server Training Manual Jonathan s Restaurant 1 Server Training Table of Contents INTRODUCTION .. 2 Server FUNCTION AND RESPONSIBILITIES .. 3 General Job Guidelines and Responsibilities .. 3 Server Opening Procedures .. 9 Server Closing Procedures .. 10 THE GUEST .. 11 Service .. 15 QUALITY CONTROL .. 20 TABLE INTRODUCTION .. 22 Ordering Procedures .. 24 Food Allergy PERSONAL APPEARANCE .. 29 Uniform .. 30 SUGGESTIVE SELLING .. 31 SPECIALS & FEATURES OF THE DAY .. 33 COFFEE - TEA DESSERTS .. 34 WINE SERVICE .. 35 CLOSING OUT A TABLE .. 37 Presenting the Check .. 37 The Farewell .. 38 Methods of Payment.
go to the kitchen. Consolidate your trips. Fill up all glasses in your whole station, clear all plates, and then go on to something else. This is the secret to running volume and making more money. Always try to take out complete orders. If the entire order is ready except for a side order, like a vegetable, take out the entrees and
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