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Service Delivery Improvement Plan 2015/16 2017/18

The South Africa I know, the home I understandService Delivery Improvement plan 2015 /16 2017/18 Service Delivery Improvement plan 2015 /16 2017/18 Preview Stats SA undertook a review of the Service Delivery Improvement plan (SDIP) in line with the requirements of the Public Service Regulation, 2001. This SDIP is compiled for the period 2015 /16 2017/18 . The preparatory work included: Strategy review: Stats SA conducted a strategy review during 2014 to assess how well the organisation has performed, focusing on both the internal and external environment. Stakeholder analysis: Stats SA annually engages stakeholders through various platforms about the products and services offered by Stats SA, as well as the use and application of statistical information.

An internal survey on the application of Batho Pele principles in the working environment was also conducted in June 2015 amongst senior management. There is a plan to run the same survey to all other levels and external stakeholders in future.

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  Services, Improvement, 2015, Plan, Delivery, Peel, Service delivery improvement plan 2015, Thabo, Of batho pele

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