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SERVICE LEVEL AGREEMENT FOR THE ... - …

THE ADJUDICATOR S OFFICE SERVICE LEVEL AGREEMENT - 1 - SERVICE LEVEL AGREEMENT FOR THE PROVISION OF complaints adjudication services FOR HM REVENUE & CUSTOMS BY THE ADJUDICATOR S OFFICE THE ADJUDICATOR S OFFICE SERVICE LEVEL AGREEMENT - 2 - PARTIES TO THE AGREEMENT The Adjudicator Signed .. Name Judy Clements OBE Date 22 June 2011 HMRC Permanent Secretary for Tax Signed .. Name Dave Hartnett CB Date 22 June 2011 THE ADJUDICATOR S OFFICE SERVICE LEVEL AGREEMENT - 3 - DEFINITIONS AGREEMENT means this SERVICE LEVEL AGREEMENT (SLA), including all appendices.

the adjudicator’s office service level agreement - 1 - service level agreement for the provision of complaints adjudication services for hm revenue & customs

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  Services, Complaints, Provisions, Adjudication, Provision of complaints adjudication services

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