Transcription of Service Level Agreement - TekLinks
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Service Level Agreement - TekLinks
Service Level Agreement Office 365 Service Copyright 2017 TekLinks , Inc. All rights reserved. Public. Version , January 2017 The master version of this document is maintained electronically. Printed copies are uncontrolled and should be considered unofficial versions. Please reference the electronic source for current version. 201 Summit Parkway - Birmingham, Alabama 35209 - Phone (205) 314-6600 - Fax (205) 940-9067 - Page 1 of 6 This Office 365 Service Level Agreement ( SLA ) is incorporated into the Quote executed by TekLinks and Customer for Office 365 services and sets forth the specific terms and conditions under which TekLinks shall supply the Office 365 services described herein to Customer. The general terms applicable to such services are contained in the Master Terms and Conditions ( MTC ) and the Master Service Level Agreement ( MSLA ) incorporated into the Quote by reference. Capitalized terms used but not defined herein shall have the meanings set forth in the MTC and MSLA.
This Office 365 Service Level Agreement (“SLA”) is incorporated into the Quote executed by TekLinks and Customer for Office 365 Services and sets forth the specific terms and conditions under which TekLinks shall supply the Office 365 Services described herein to Customer. The general terms applicable to such Services are
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