Transcription of Service Level Agreement Template
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Service Level Agreement Template
APIRG/18 - WP-17 Appendix A Appendix A to WP/17 on Agenda Item Insert Logo Here Insert Logo Here Insert Logo Here Organisation 1 Organisation 2 Organisation 3 Edition : Edition Date : Status : Service Level Agreement Template APIRGG/18 - WP-17 Appendix A Appendix A to WP-17 on Agenda Item Edition: Proposed Issue Page 2 DOCUMENT APPROVAL The following table identifies all management authorities that have successively approved the present issue of this document. In witness whereof, the undersigned have executed this Agreement as of the date previously mentioned in this Agreement . [Insert authority names below as appropriate] AUTHORITY NAME AND SIGNATURE DATE Aeronautical Information services Data Originator Regulator APIRG/18 - WP-17 Appendix A Appendix A to WP/17 on Agenda Item Edition: Proposed Issue Page 3 DOCUMENT CHANGE RECORD The following table records the complete history of the successive editions of the present document.
This Service Level Agreement (SLA) documents the agreed provision of service for the supply of aeronautical information ... It sets an agreed standard against which performance may be measured. It identifies customer expectations, defines the boundaries of the service ... • ICAO Annex 5 “Units of Measurement to be Used in Air and Ground ...
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