Transcription of Setting the north star - Deloitte
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Setting the north star - Deloitte
FEATURE. Setting the north star Staying focused and on track Maximilian Schroeck, Jon Kawamura, and Anne Kwan PART OF A Deloitte SERIES ON DIGITAL INDUSTRIAL TRANSFORMATION. Setting the north star : Staying focused and on track The path to Industry often requires multiyear transformation journeys. This article, second in a series, guides leaders on Setting a transformation north star that helps their organizations stay focused and on track. I. N OUR FIRST article of this series, Digital indus- communicated to stakeholders, it serves a variety trial transformation: Reinventing to win in of purposes: Industry , we outlined digital industrial trans- formation as a path for companies to harness the Clarity. A simply articulated message ensures that power of Industry , creating and monetizing all stakeholders clearly understand the aspiration, industrial Internet of Things (IIoT) solutions by intended outcomes, and rationale for the transfor- embedding new digital technologies and capabili- mation.
ners and customers externally. Hitachi Vantara, for example, conducted extensive customer mapping to discover critical engagement points, and devel-oped an internal playbook for every department, including finance and accounts payable, to become customer-centric.10 Starting your transformation journey
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