Transcription of Similarities and differences between TQM, six sigma and lean
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Similarities and differences between TQM, six sigma and lean
Similarities and differencesbetween TQM, six sigma and leanRoy Andersson, Henrik Eriksson and Ha kan TorstenssonSchool of Engineering, University College of Bora s, Bora s, SwedenAbstractPurpose During the last decades, different quality management concepts, including total qualitymanagement (TQM), six sigma and lean, have been applied by many different organisations. Althoughmuch important work has been documented regarding TQM, six sigma and lean, a number ofquestions remain concerning the applicability of these concepts in various organisations and , the purpose of this paper is to describe the Similarities and differences between the concepts,including an evaluation and criticism of each Within a case study, a literature review and face-to-faceinterv
Similarities and differences between TQM, six sigma and lean Roy Andersson, Henrik Eriksson and Ha˚kan Torstensson School of Engineering, University College of Bora˚s, Bora˚s, Sweden
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