Transcription of Six Sigma Approach to Health Carel Quality Management ...
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Six Sigma Approach to Health Carel Quality Management ...
The Use of Six Sigma in Healthcare Jayanta K. Bandyopadhyay And Karen Coppens Central Michigan University Mt. Pleasant, Michigan, International Journal of Quality & Productivity Management Bandyopadhyay and Volume 5, No. 1 December 15, 2005 Coppens Six Sigma Approach to Healthcare Quality and Productivity Management By Jayanta K. Bandyopadhyay and Karen Coppens Central Michigan University Abstract: For decades the Health care industry has been operating on its own way ignoring emerging factors such as competition, patient safety, skyrocketing Health care cost, liability, malpractice insurance cost and use of DRG for Medicare and insurance payment.
• Control: in this step the process is monitored using quality management tools such as Pareto charts, and statistical process control charts to ensure that the performance improvements are maintained. The Six Sigma process is highly measurement and data driven. Data has to …
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