Transcription of Six Sigma-based quality control
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1 SIX Sigma-based quality CONTROLDIAGNOSTICSL earning Guide seriesSix Sigma-based quality control2 SIX SIGMAfiBASED quality control DIAGNOSTICSTO TABLE OF CONTENTSACKNOWLEDGEMENTSDR. JAMES O. WESTGARDDr. James O. Westgard is president of Westgard QC, Inc., a small business providing education and training for laboratory quality management. He is an emeritus professor in the Department of Pathology and Laboratory Medicine at the University of Wisconsin Medical School. He spent many years as faculty director of quality Management Services for the Clinical Laboratories at the University of Wisconsin Hospital and Clinics.
SIX SIGMAfiBASED QUALITY CONTROL ffi CHAPTER 1: MANAGING ANALYTICAL QUALITY DIAGNOSTICS With proper selection and design, SQC is a powerful technique to monitor performance and ensure the quality of test results meets the defined clinical needs. “Do SQC right” means: • Selecting controls at appropriate concentrations
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