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Staff Handbook - CQC

Staff HandbookStaff HandbookThis Handbook contains a range of useful information, some of which is contractual and some that is non-contractual. For further information, please refer to the intranet. May 20142 Staff HandbookWho We Are and What We Do4 Code of Conduct5 Confidentiality and Security Statement6 Pay Information and Grade Structures7 Payroll Information7 Contractual Entitlements8 Staff Benefits9 Allowances13 Pensions13 Expenses14 Booking Travel14IT Support and Requests15 Homeworking and Homeworkers Forum15 Performance Development Review16 Staff Survey16 Equality and Human Rights16 Staff Networks17 Health and Wellbeing18 Reasonable Adjustments18 Corporate Policy Register19 Whistleblowing19 Safeguarding20 Bullying and Harassment20 Dignity at Work 21 Unions22 Need More information?22 May 20143 Staff HandbookThe Care Quality Commission (CQC) is the independent regulator of all health and social care services in England. Until 31 March 2009, regulation of health and adult social care in England was carried out by the Health Care Commission (HCC) and the Commission for Social Care Inspection (CSCI).

Staff Handbook • Challenging all providers, with the worst performers getting the most attention. • Making fair and authoritative judgments, supported by the best information and evidence. • Taking appropriate action if care services are failing to meet the standards. • Carrying out in-depth investigations to look at care across the system. ...

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