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STANDARD OPERATING PROCEDURES

STANDARD OPERATING PROCEDURES Page 1 of 108 BUCKS COUNTY DEPARTMENT OF EMERGENCY COMMUNICATIONS Contents Introduction .. 5 Fire Dispatch PROCEDURES .. 6 Response Guidelines .. 8 Fire Communications Network .. 9 Phantom Box System .. 11 Line Officer Designations .. 13 Apparatus Terminology .. 14 Radio Terminology .. 19 Fire Dispatch Type Definitions .. 21 Call Dispositions .. 25 Unit Record Codes .. 26 Communications Response Guidelines .. 28 Communications with Portables .. 30 Portable radio channel map .. 31 GPS .. 34 0600-1800 dispatch .. 36 Answering The Call .. 37 Dispatch of Fire Alarms without Verification Code .. 38 Fires Reported Out .. 39 Alarm Dispatching .. 40 Announcing Fire Location on Zone Frequency .. 42 Change In Zone For Response .. 43 Out of County Response to Burlington/Montgomery Counties .. 44 Failure to Respond Reports .. 46 Recalls, Hold at Station & Reduced Speed .. 47 Fireground Channels.

STANDARD OPERATING PROCEDURES Page 5 of 108 BUCKS COUNTY DEPARTMENT OF EMERGENCY COMMUNICATIONS SOP #6-601 Revision: 1 Effective Date: March 1, 2012 INTRODUCTION Author: 691 This publication covers policies and procedures governing fire communications within the Bucks County Department of Emergency Communications.

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