Transcription of Standard Operating Procedures Operations
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The University of Tennessee Martin 2010 Standard Operating Procedures Overall Operations Information Technology Services Prepared by: Shannon Burgin, Assistant Vice Chancellor and Chief Information Officer Standard Operating Procedures Overall Operations Information Technology Services 2010 Table of Contents Overview _____ 3 UT Policies and Best Practices _____ 4 Mission, Goals, and Organizational Chart _____ 5 governance _____ 6 Strategic and Budget Planning Procedures _____ 9 Student Conduct in Student Computing Labs _____ 10 General Access Student Lab Reservation Procedure _____ 11 Microcomputer Purchase policy and Procedure _____ 12 Faculty Computer Rotation General Procedures _____ 15 Procedures for Determining Technology Fee Expenditures _____ 17 Guidelines for Recycling Computers Purchased with the Technology Fee or with the Faculty Computer Rotation Funds _____ 19 Statement for Technology Purchased with Grant Dollars _____ 21 Procedure for Determining Salary Recommendations _____ 22 Procedures for Hiring new IT employees _____ 23 Procedure for Reviewing Contracts Containing Technology Components _____ 24 Allocation of User Accounts Procedure _____ 25 Security Incident Response Procedure _____ 26 Standard Operating Procedures Overall Operations Information Technology Services 2010 Page 3 of 32 Overview The Information Technology Services
Governance_____ 6 Strategic and Budget Planning Procedures ... Committee information is communicated to the Chancellor’s Staff, Deans and Department Chairs, the Academic Council, the Faculty Senate, and the Student ... (UT Fiscal Policy IT0110) must be followed at all times.
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