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STARBUCKS MARKETING ANALYSIS - Sciendo

STARBUCKS MARKETING ANALYSIS . STARBUCKS MARKETING . ANALYSIS . KATERINA HASKOVA. STARBUCKS first opened in Seattle in 1971 ( STARBUCKS , 2014) and has grown from one store to 19,767 stores today. With over 160 thousand employees worldwide (Forbes, 2013) this company has become world famous and brings high quality coffee and beverages to its clients over the world daily. Their well-known mission statements is: to inspire and nurture the human spirit one person, one cup and one neighborhood at a time. In the Unites States of America 54% of the population over 18 years of age drinks coffee daily and the total American drinking population spends 40 billion dollars on this beverage yearly (Harvard School of Public Health, 2014). According to the following statistics, there is large market potential in the world for this particular service and production; STARBUCKS along with many competitors, such as Costa Coffee or McCafe, have seized this opportunity and continue to innovate within this market.

SEGMENTATION At Starbucks, the demographic segmentation's main group is between 25 and 40 years of age with high incomes, the second target group is 18 to 24 year of age and belongs to richer families. In general, the customers belong to the Generation Y born between 1977 and 2000; this is where most profit is made as claimed by Fromm (2014).

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