State Operations Manual - CMS

State Operations Manual Appendix C - Survey Procedures and Interpretive guidelines for Laboratories and Laboratory Services Table of Contents (Rev. 166, 02-03-17) Transmittals for Appendix C SURVEY PROTOCOLS Introduction The Outcome-Oriented Survey Process I. Identifying Sources of Information A. Scheduling Surveys B. Announced and/or Unannounced Surveys C. Pre-Survey Preparation II. Entrance Interview III. Information Gathering A. Organizing the Survey B. Observation of Facilities and Processes C. Interviews D.

operations are reviewed in a practical, efficient, and effective manner so that at the completion of the survey there is sufficient information to make compliance determinations. While the purpose of the protocols and guidelines is to provide direction in preparing for the survey, conducting the on-site survey, analyzing, evaluating, and

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