State Operations Manual - CMS

State Operations Manual Appendix PP - Guidance to Surveyors for Long Term Care Facilities Table of Contents (Rev. 173, 11-22-17) Transmittals for Appendix PP INDEX Definitions Resident Rights Freedom from Abuse, Neglect, and Exploitation Admission Transfer and Discharge Rights Resident Assessment Comprehensive Person-Centered Care Plans Quality of Life Quality of Care Physician Services Nursing Services Behavioral health services Pharmacy Services Laboratory Radiology and Other Diagnostic Services Dental Services Food and Nutrition Services Specialized Rehabilitative Services Administration Quality Assurance and Performance Improvement Infection Control Compliance and Ethics Program Physical Environment Training Requirements NOTE: In the regulation text that is noted under the following Tags : F540, F584, F620-623, F625, F757, F774, F842, and F868, there were minor, technical inaccuracies (spelling, cross-references, etc.)

well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the

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