Transcription of Supporting staff working with people who challenge services
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Supporting staff working with people who challenge services
Supporting staff working with people who challenge servicesGuidance for employersFebruary 2013 ForewordEnsuring that our workforce has the right skills, knowledge and experience to work alongside people who may challenge is an important part of any model of care and guidance has been developed in partnership with people , families, employers and commissioners to help with decision making around workforce development in the context of people who may challenge . It has been designed to provide guidance in relation to Supporting people with a broad range of support needs, including people with mental health needs, a learning disability or someone with workforce development takes account not only of worker skills knowledge and expertise but how they are recruited, retained, supervised, supported and worker behaviour is monitored and personalised strategic approach to the needs of workers is as important as understanding and Supporting people with care and support needs who may developing this guide to workforce development and people who may challenge we hope that employers and commissioners will have the confidence to work in partnership to promote workforce development solutions that enable workers and the people they support to have confidence in each other and thus reduc
3.1 Understanding the nature of behaviour that challenges 3.2 Understanding positive strategies to support and address behaviour that challenges 3.3 Using person centred approaches 3.4 An appropriate ‘personal style’ of staff 3.5 Communication skills 3.6 Non aversive interventions 3.7 Positive work with families
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