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SYSTEMS THINKING: THE NEW FRONTIER IN QUALITY …

SYSTEMS thinking : THE NEW FRONTIER IN QUALITY management Tito Conti, Consultant, Organizational SYSTEMS Fitness Via Saudino, 26 10015 Ivrea, Italy Tel. 0125 616274 email: Summary What happened to QUALITY in the 1980s can be defined, twenty years later, as an unaccomplished revolution . To accomplish it, the dynamic management principles necessary to reach organizational fitness for purpose and keep it over time should be better understood. The paper suggests, as a major factor, the incorporation of modern SYSTEMS thinking concepts into QUALITY management .

SYSTEMS THINKING: THE NEW FRONTIER IN QUALITY MANAGEMENT Tito Conti, Consultant, Organizational Systems Fitness Via Saudino, 26 – 10015 Ivrea, Italy

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  System, Management, Quality, Frontier, Thinking, Systems thinking, The new frontier in quality management, The new frontier in quality

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