Transcription of T eamwork Is Key for Improving Performance
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T eamwork Is Key for Improving Performance
35 Teamwork Is Key for Improving Performance The healthcare industry has discovered the value of teamwork in Improving Performance in the past few years. Traditionally, the healthcare workplace has been organized hierarchically, with physicians at the apex and other workers supporting the orders given by the physician in the interest of the patient. This system seemingly worked well for decades, particularly as the medical knowledge base expanded expo-nentially, creating increasing specialization and highly esoteric medical practice. Subspecialties have allowed improved scientific understanding of disease entities, but at the same time the relatively arcane knowledge base required in each of the subspe-cialties has mandated that patient care become an interdisciplinary effort.
36 CHAPTER 2 Teams in Healthcare Performance Improvement factor constraining a process, but a bottleneck may be a competitive advantage for a company.
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