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TeamViewer Sales Policy

Lifecycle Policy TeamViewer Group Created: November 2018 Contents 1. Scope .. 2 2. Terms and Definitions .. 2 Lifecycle Phases .. 2 Services .. 2 3. TeamViewer Subscription Lifecycle Policy .. 3 Change notification .. 3 Continuity and migration .. 3 Maintenance phases .. 3 TeamViewer Subscription Lifecycle Policy 1. Scope The TeamViewer Subscription Lifecycle Policy is defined to give our Customers a consistent, transparent, and predictable guideline for product support and servicing. This TeamViewer Subscription Lifecycle Policy applies within the following scope: Product Software License Typ TeamViewer Subscription and Freemium Software TeamViewer Pilot Subscription and Freemium Software 2. Terms and Definitions Lifecycle Phases Lifecycle phase Lifecycle description Software Version A new Version of the Software, as specified in Section of the EULA. Release Date The date on which a new Software Version is first published by TeamViewer .

TeamViewer Subscription Lifecycle Policy TeamViewer provides Active Maintenance only for the current Software Version. The Extended Maintenance phase enables the Customer to use his current Software Version

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