Transcription of Technical Support Programs - …
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Technical Support Programs - …
Technical SupportProgramsDESCRIPTION OF Technical Support PROGRAMSU nder the terms of each of Ruckus Technical Support Programs , Ruckus worldwide team of Technical Support Engineers and administrative Support personnel will assist our customers with software and hardware problem resolution. Here are the key elements Ruckus Technical Support Programs : Phone, email or chat Support by Ruckus Technical Support Engineers Self- Support via the Ruckus Support Web (including online case management, community forums, and an extensive knowledge base) Software updates Hardware Repair/ReplacementSupport by Ruckus Technical Support EngineersTechnical Support from a Ruckus Technical Support Engineer is available via our web portal, chat, phone or e-mail. Support is provided to customers who purchase any of the following: WatchDog Premium (801) or End User Premium Support (904).
Technical Support Programs Ruckus reserves the option to repair or replace the returned unit within 15 calendar days from the date of receipt. The unit
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