Transcription of Telstra Financial Hardship Policy
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Telstra Financial Hardship Policy
Telstra Financial Hardship Policy Telstra is committed to helping customers facing Financial Hardship maintain telecommunications access. We will work with you to find a sustainable solution having regard to your individual circumstances on a case-by-case basis. We recognise that sometimes situations may arise in your life that may affect your ability to pay for your Telstra services. These situations may include: unemployment, sudden illness, a death in the family, being affected by domestic or family violence, natural disaster such as fire, flood or drought, or any other reasonable temporary or ongoing cause. How we can assist you Telstra is able to provide you with a range of payment and service options to assist you to stay connected now and in the future.
Telstra is committed to helping customers facing financial hardship maintain telecommunications access. We will work with you to find a sustainable solution having regard to your individual circumstances on a
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