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Tenant satisfaction measures

Tenant satisfaction measuresWhat we are proposing and how to have your sayDecember 2021| Tenant satisfaction measures : What we are proposing and how to have your say2 About the consultationThe Regulator of Social Housing is creating a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services. Among other things, the system will involve a set of Tenant satisfaction measures that social housing landlords must report on. People will be able to use these measures to understand how well landlords are are now at the point where we want to know what people think about the Tenant satisfaction measures we are document summarises our proposals and tells you how to share your views on them with document, Consultation on the introduction of t

7 | Tenant Satisfaction Measures What we are proposing and how to have your say. The proposals. The tenant satisfaction measures. We are proposing 22 tenant satisfaction measures, covering five main themes. Ten of these would be measured by landlords directly, and 12 by landlords carrying out tenant perception surveys.

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