THE CONNECTED AIRCRAFT: Improving Dispatch …

GEE OPERATIONAL SOLUTIONSTHE CONNECTED aircraft : Improving Dispatch ReliablityPRESENTED TOWorld Maintenance SymposiumSeptember 23, 2015Dr. Tulinda LarsenVice President, Commercial Operational Excellence is critical for consistent airline profitability and employee means that anything that gets in the way of operational excellence must be dealt with (Gordon Bethune, 2010)DISMAL Dispatch RELIABLITYYet, globally .. 1 out of every 3 flights arrives more than 5 minutes late 1 out of 10 flights arrives more than 30 minutes late 1 out of every 100 departures cancels altogetherDISMAL Dispatch RELIABLITYD efinition: Dispatch reliability is percentage of flights that depart within a specific window after the scheduled departure timeMeasuring Dispatch reliability varies by world region Europe & North America 15 minutes after the scheduled time for flight departures and an allowance of 14 minutes (A14) after the scheduled arrival timeMiddle East and Asia For example Emirates uses +/ 15 minutes not A14 DISMAL Dispatch RELIABLITY When measuring Dispatch Reliability, airlines excludenon aircraft issues such as severe weather, air traffic control congestion, and delays driven by airport security.

GEE OPERATIONALSOLUTIONS THE CONNECTED AIRCRAFT: Improving Dispatch Reliablity PRESENTED TO World Maintenance …

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