Transcription of THE COSTS AND BENEFITS OF DIVERSITY
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THE COSTS ANDTHE COSTS ANDBENEFITS OF DIVERSITYBENEFITS OF DIVERSITYF undamental rights & anti-discriminationEuropean Commission2 Emplo3yment social affairsTHE COSTS AND BENEFITS OFTHE COSTS AND BENEFITS OFDIVERSITYDIVERSITYA Study on Methods and IndicatorsA Study on Methods and Indicatorsto Measure the Cost-Effectivenessto Measure the Cost-Effectivenessof DIVERSITY Policies in Enterprisesof DIVERSITY Policies in EnterprisesFundamental rights and anti-discriminationEuropean CommissionDirectorate-General for Employment, Industrial Relationsand Social AffairsUnit D/3 Manuscript completed in October 2003 Executive SummaryExecutive Summary2 This report has been drawn up by the Centre for Strategy and Evaluation Service (CSES) on behalf ofthe European Commission, with support from the European
methods and indicators to measure the costs and benefits of diversity policies in companies in a European context to enable the effectiveness of such policies and practices to be properly assessed and disseminated. Such indicators form a critical part of the “business case” for diversity policies in the workforce.
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