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The dark side of arbitration and Conciliation in Zimbabwe

Journal of human Resources Management and Labor Studies December 2015, Vol. 3, No. 2, pp. 65-76 ISSN: 2333-6390(Print), 2333-6404(Online) Copyright The Author(s). 2015. All Rights Reserved. Published by American Research Institute for Policy Development DOI: URL: The dark side of arbitration and Conciliation in Zimbabwe Mildred Mahapa1 & Watadza Christopher2 Abstract Disputes and conflicts are the most prominent characteristics of human existence since time immemorial. It is this inevitability of disputes that calls for measures to be put in place so as to effectively and efficiently resolve them in order to manage the employment relationship. arbitration and Conciliation are two ways that are most used in organization to solve these conflicts. Their use has brought both positive and negative results in different organization. The paper however sought to look at the challenges of the arbitration and Conciliation process from the Zimbabwean perspective.

66 Journal of Human Resources Management and Labor Studies, Vol. 3(2), December 2015 2. Background of the study The Zimbabwean Courts have been characterised by back logs in labour cases

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