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The Elements of User Experience - Jesse James Garrett

The Elements of user ExperienceA basic duality: The Web was originally conceived as a hypertextual information space;but the development of increasingly sophisticated front- and back-end technologies hasfostered its use as a remote software interface. This dual nature has led to much confusion,as user Experience practitioners have attempted to adapt their terminology to cases beyondthe scope of its original application. The goal of this document is to define some of theseterms within their appropriate contexts, and to clarify the underlying relationships amongthese various James Design: graphic treatment of interfaceelements (the "look" in "look-and-feel")Information Architecture: structural designof the information space to facilitateintuitive access to contentInteraction Design: development ofapplication flows to facilitate user tasks,defining how the user interacts withsite functionalityNavigation Design: design of interfaceelements to facilitate the user 's movementthrough the information architectureInformation Design: in the Tuftean sense:designing the presentation of informationto facilitate understandingFunct

The Elements of User Experience A basic duality: The Web was originally conceived as a hypertextual information space; but the development of increasingly sophisticated front- and back-end technologies has

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