Transcription of THE FUTURE IS IN THE CLOUD - Hexaware
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THE FUTURE IS IN THE CLOUDHEXAWARE TECHNOLOGIES LIMITED ANNUAL REPORT 2020 AMPLIFY WITH MOBIQUITY AUTOMATE WITH TENSAIACCELERATE WITH AMAZEC ontent IndexHexaware at a Glance2 Theme Introduction6 Corporate Identity 8 Key Services10 Corporate Strengths12 Global PresenceReviewing the Year 14 Chairman s Communiqu 16 Chief Executive Officer s Message 18 Chief Financial Officer s Review 20 Key Performance Indicators Value Creation Approach22 Business Model 24 Operating Context 26 Risk Management Segment-wise Review28 Banking and Financial Services 30 Healthcare and Insurance 34 Hi-tech and Professional Services 35 Travel and Transportation 36 Manufacturing and ConsumerEnvironment, Social and Governance 40 Environment 42 Social (People, Community and COVID-19 Response)50 Governance (Board of Directors and Leadership Team)54 Our Performance ScorecardStatutory Reports 56 Management Discussion and Analysis 76 Directors' Report112 Business Responsibility Report120 Corporate Governance Report Financial Statements 141 Consolidated Financial
the Cloud to increase productivity, improve efficiency and accelerate business transformation. With rapidly evolving behaviour patterns, organisations are creating digital capabilities to store, manage and process data in real time to deliver immersive experiences to their customers. However, migration to the Cloud is a complex journey. At
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