Transcription of THE FUTURE IS IN THE CLOUD - Hexaware
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THE FUTURE IS IN THE CLOUDHEXAWARE TECHNOLOGIES LIMITED ANNUAL REPORT 2020 AMPLIFY WITH MOBIQUITY AUTOMATE WITH TENSAIACCELERATE WITH AMAZEC ontent IndexHexaware at a Glance2 Theme Introduction6 Corporate Identity 8 Key Services10 Corporate Strengths12 Global PresenceReviewing the Year 14 Chairman s Communiqu 16 Chief Executive Officer s Message 18 Chief Financial Officer s Review 20 Key Performance Indicators Value Creation Approach22 Business Model 24 Operating Context 26 Risk Management Segment-wise Review28 Banking and Financial Services 30 Healthcare and Insurance 34 Hi-tech and Professional Services 35 Travel and Transportation 36 Manufacturing and ConsumerEnvironment, Social and Governance 40 Environment 42 Social (People, Community and COVID-19 Response)50 Governance (Board of Directors and Leadership Team)54 Our Performance ScorecardStatutory Reports 5
future business activities and use as inputs in other capitals to create value over time. Manufactured Capital Our tangible infrastructure (offices across ... quality assurance of their products/ applications across the different verticals we operate in to ensure
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