Transcription of The good indicators guide - NHS England
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The good indicators guide - NHS England
The Good indicators guide :Understanding how to use and choose indicatorsDAVID PENCHEON PageForeword21. Introduction32. indicators : some useful background53. The anatomy of an indicator94. Understanding variation135. Changing hearts and minds186. Frequently asked questions217. Criteria for good indicators and good indicator sets238. Ten myths about indicators289. Glossary3010. Further reading33 Appendix A: Full anatomy of an indicator351 Contents2 ForewordAs leaders, we have a responsibility toknow the essential data andinformation better than anyone need our teams and organisationsto be able to capture, interpret andcommunicate the essence of anysituation in order to make the rightdecisions at the right time.
2.2 The three key roles of measurement Indicators, like many other forms of measurement, can be used in three broad ways: 1. for understanding: to know how a system works and how it might be improved (research role) 2. for performance: monitoring if and how a system is performing to an agreed standard (performance/ managerial/improvement role)
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