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THE INSTITUTE FOR PUBLIC RELATIONS …
THE INSTITUTE FOR PUBLIC RELATIONS . COMMISSION ON PR MEASUREMENT AND EVALUATION. University of Florida * PO Box 118400 * Gainesville, FL 32611-8400. (352) 392-0280 * (352) 846-1122 (fax). GUIDELINES FOR MEASURING. THE EFFECTIVENESS OF. PR PROGRAMS AND ACTIVITIES. 1997, 2003, THE INSTITUTE FOR PUBLIC RELATIONS . This booklet was first published in 1997 under the title, Guidelines and Standards for Measuring and Evaluating PR Effectiveness. It was originally written by Dr. Walter K. Lindenmann, based on guidance, input and suggestions from a task force of PR practitioners, counselors, academicians and research suppliers that included the following individuals: Forrest W. Anderson Albert J. Barr Dr. Mary Ann Ferguson Dr. James E. Grunig Thomas Martin Geri Mazur Willard Nielsen Charlotte Otto Katharine D. Paine David Silver Kathleen Ward Mark Weiner and Dr. Donald K. Wright. The booklet was updated and revised in 2002 and given a new title, Guidelines for Measuring the Effectiveness of PR Programs and Activities.
CONTENTS Foreword 1 Overview 2 Some Guiding Principles 4 Major PR Measurement and Evaluation Components 5 Getting Specific: Standards For Measuring PR Outputs 9 Getting Specific: Standards For Measuring PR Outtakes 13 Getting Specific: Standards For Measuring PR Outcomes 15 Questions That Need To Be Put To Those Organizations
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